Rs 7.33 lakh for 51 electric units

• Two separate sub-divisions issued bills of different amount of same connection
• DVVNL officials agree with duplicity in bills
• Blame game persists between Franchise Company and DVVNL officials
  
  
  Richeek Mishra
  Agra. If you are served two electricity bills, one to the tune of Rs 7.33 lakh and another a paltry Rs 855, with an option to pay at your own discretion, what could be better than this?
  A franchise company authorised by Dakshinanchal Vidyut Vitaran Nigam Limited (DVVNL) mysteriously issued two different bills to a same domestic connection at Old Idgah.
  The connection used to 'Show' bills in three figures but owing to some confusion between two sub-divisions, the colossal difference came to light.
  The story begins with a bill of connection number-163049, meter no-ZI6380 and book number-3102 was issued on November 30, 2007. This connection number comes under division VII, sub-division III. The amount of bill was Rs. 855 with meter reading 47410. The customer of this connection number (Kaushalya Wasan, 18-B, Old Idgah Colony) deposited the bill of Rs 855 at sub-division III billing center. According to the DVVNL officials this is the original bill and the customer has paid it.
  Other face of the coin, DVVNL's Barak road office (sub-division II) also issued a bill to the same customer of the same month. The meter and connection number is same. The meter reading was not mentioned in this bill. But the amount is shocking Rs. 645046. In this bill Surname of the consumer was slightly changed (Kaushalya Walan, 18-B, Old Idgaah) with a different book number (2106).
  Moreover, Sub-division II also issued a bill on December 31, 2007 with an astonishing amount of Rs. 733709. While the meter reading was 471461. The difference of meter reading between November and December is 51 units and for this 51 units the consumer was billed more than Rs 7 lakh by the officials of DVVNL.
  When contacted to get detailed information about the bills DVVNL officials and Franchise Company employees started blame game.
  DVVNL official JP Verma immediately discussed the issue with the SDO of sub-division II, Manoj Pathak. Pathak assured Verma to investigate into the matter. Talking to DLA am, Pathak said that the franchise company might have committed the mistake.
  Further, talking to DLA am, SDO of sub-division III AK Mathur said that after the bifurcation of the divisions the book number of the connection changed and this is the reason behind duplicity of bills. Now, I will write a letter to sub-divison II to remove the entry of this connection number from their book, he added.
  On the other hand officials of the franchise company said, we are only authorised to issue bills and our employees working on both the sub-divisions will come to know about the duplicity in bills only after they are informed by the DVVNL officials. We cannot change the bills. Only executive engineer or SDO can change the bills, they said.